| Article I. FRANCHISE PROCEDURE |
| § 11.1. DEFINITIONS. |
| § 11.2. BOARD AUTHORITY TO ISSUE FRANCHISES. |
| § 11.3. FRANCHISE REQUIRED. |
| § 11.4. EXCEPTIONS TO FRANCHISE REQUIREMENT. |
| § 11.5. FAILURE TO OBTAIN A FRANCHISE. |
| § 11.6. EXISTING FRANCHISES. |
| § 11.7. CONTINUED USE AFTER EXPIRATION OF FRANCHISE. |
| § 11.8. NO EXCLUSIVE FRANCHISES. |
| § 11.9. UTILITY CONDITIONS PERMIT. |
| § 11.10. FILING OF PROPOSAL. |
| § 11.11. PROPOSAL FEE. |
| § 11.12. PROPOSAL CONTENTS. |
| § 11.13. PROPOSAL REVIEW PROCEDURE. |
| § 11.14. TRANSFER PROPOSALS. |
| § 11.15. CABLE SYSTEM RENEWAL PROPOSALS. |
| § 11.16. FRANCHISE REVOCATION. |
| § 11.17. TERMINATION. |
| § 11.18. REMOVAL OF FACILITIES. |
| § 11.19. FORECLOSURE/ASSIGNMENT FOR CREDITOR'S BENEFIT/APPOINTMENT OF A RECEIVER. |
| § 11.20. CONFIDENTIALITY OF PROPRIETARY INFORMATION. |
| Article II. FRANCHISE FEES |
| § 11.21. AMOUNT. |
| § 11.22. PAYMENT. |
| § 11.23. GRANTEE RESPONSIBILITY FOR FEES OF THIRD PARTIES. |
| § 11.24. FRANCHISE FEES OWED BY GAS AND ELECTRIC GRANTEES. |
| § 11.25. ACCEPTANCE OF PAYMENT NOT A RELEASE. |
| § 11.26. FEE DISPUTES. |
| § 11.27. FAILURE TO PAY. |
| § 11.28. FRANCHISE FEE NOT IN LIEU OF TAXES. |
| § 11.28-A. PUBLIC, EDUCATIONAL, AND GOVERNMENT ACCESS CHANNELS FACILITIES AND ACTIVITIES FEE. |
| Article III. PERMITS AND CONSTRUCTION |
| § 11.29. COMPLIANCE WITH LAWS. |
| § 11.30. MAPS AND PLANS. |
| § 11.31. PLACEMENT OF FACILITIES. |
| § 11.32. REMOVAL, RELOCATION, AND WORK-AROUNDS. |
| § 11.33. ABANDONMENT. |
| Article IV. REPORTING REQUIREMENTS |
| § 11.34. FINANCIAL REPORTS. |
| § 11.35. SERVICE PROVIDER LIST. |
| § 11.36. DOCUMENTS DUE UPON FILING. |
| Article V. RECORD REVIEW, RETENTION, AND ACCESS RIGHTS |
| § 11.37. APPLICABILITY. |
| § 11.38. ACCESS TO RECORDS. |
| § 11.39. VOLUMINOUS MATERIALS. |
| § 11.40. PROPRIETARY DOCUMENTS. |
| § 11.41. AUDIT RESULTS. |
| § 11.42. FIVE YEAR RETENTION. |
| § 11.43. INSPECTION. |
| § 11.44. FRANCHISE COMPLIANCE REPORTS. |
| Article VI. CABLE SYSTEM REQUIREMENTS |
| § 11.45. APPLICABILITY. |
| § 11.46. CUSTOMER SERVICE REQUIREMENTS. |
| § 11.47. TECHNICAL REQUIREMENTS. |
| § 11.48. RATE REGULATION. |
| § 11.49. SUBSCRIBER PRIVACY. |
| § 11.50. TYPE OF FRANCHISE. |
| § 11.51. COMPLIANCE WITH CUSTOMER SERVICE STANDARDS AND CONSUMER PROTECTION LAWS. |
| § 11.52. PUBLIC SERVICE ANNOUNCEMENTS IN THE EVENT OF AN EMERGENCY. |
| § 11.53. INTERCONNECTION. |
| Article VII. MISCELLANEOUS PROVISIONS |
| § 11.54. CITY RESERVATION OF RIGHTS. |
| § 11.55. COMPLIANCE WITH ALL APPLICABLE LAW. |
| § 11.56. LIQUIDATED DAMAGES. |
| § 11.57. ACTS AT GRANTEE'S EXPENSE. |
| § 11.58. NO RECOURSE FOR GRANTEE'S DAMAGES. |
| § 11.59. INSURANCE. |
| § 11.60. SECURITY. |
| § 11.61. FRAUD. |
| § 11.62. LOCAL OFFICE. |
| § 11.63. CITY MAY PERFORM WORK. |
| § 11.64. INSTALLATION OF CITY-OWNED COMMUNICATIONS FACILITIES. |
| § 11.65. ORDER OF PRECEDENCE. |
| § 11.66. INDEMNIFICATION. |
| § 11.67. REMEDIES CUMULATIVE. |
| § 11.68. EMINENT DOMAIN. |
| § 11.69. NO REPRESENTATIONS. |
| § 11.70. REOPENER. |
| § 11.71. TIME IS OF THE ESSENCE. |
| § 11.72. SEVERABILITY. |
| Article VIII. VIOLATIONS OF THIS CHAPTER, A FRANCHISE, OR A UTILITY CONDITIONS PERMIT |
| § 11.73. DUTY TO IDENTIFY POTENTIAL VIOLATIONS. |
| § 11.74. COMPLAINTS OF ALLEGED VIOLATIONS OF THIS CHAPTER OR A FRANCHISE. |
| § 11.75. NOTICE OF VIOLATION. |
| § 11.76. NOTICE IMPOSING ADMINISTRATIVE PENALTIES AND ENFORCEMENT COSTS. |
| § 11.77. AMOUNT OF ADMINISTRATIVE PENALTIES. |
| § 11.78. ENFORCEMENT COSTS. |
| § 11.79. ACCRUAL OF PENALTIES AND COSTS. |
| § 11.80. FINALITY OF THE DEPARTMENT'S DETERMINATION AND COLLECTION OF ASSESSED PENALTIES AND COSTS. |
| § 11.81. ADMINISTRATIVE REVIEW. |
| § 11.82. DEPOSIT OF PENALTIES. |
| § 11.83. SUSPENSION OF ACTION ON PERMIT APPLICATIONS. |
| § 11.83-A. PENALTIES FOR VIOLATION OF CUSTOMER SERVICE AND CONSUMER PROTECTION STANDARDS. |