| § 91.1. PURPOSE AND FINDINGS. |
| § 91.2. DEFINITIONS. |
| § 91.3. SCOPE. |
| § 91.4. UTILIZATION OF BILINGUAL EMPLOYEES. |
| § 91.5. TRANSLATION OF MATERIALS AND SIGNAGE. |
| § 91.6. DISSEMINATION OF TRANSLATED MATERIALS FROM THE STATE AND FEDERAL GOVERNMENT. |
| § 91.7. PUBLIC MEETINGS AND HEARINGS. |
| § 91.8. RECORDED TELEPHONIC MESSAGES. |
| § 91.9. CRISIS SITUATIONS. |
| § 91.10. COMPLAINT PROCEDURE. |
| § 91.11. ANNUAL COMPLIANCE PLAN. |
| § 91.12. COMPLIANCE PLANS SUBMITTALS, LANGUAGE ACCESS ORDINANCE SUMMARY REPORT, AND RECOMMENDATIONS FOR EMERGING LANGUAGE POPULATIONS. |
| § 91.13. RECRUITMENT. |
| § 91.14. DEPARTMENT RESPONSIBILITIES. |
| § 91.15. COMMISSION RESPONSIBILITIES. |
| § 91.16. OFFICE OF CIVIC ENGAGEMENT AND IMMIGRANT AFFAIRS' RESPONSIBILITIES. |
| § 91.17. RULES AND REGULATIONS. |
| § 91.18. ENFORCEMENT. |
| § 91.19. DISCLAIMERS. |